Digital accessibility
Accessibility statement of the website www.la-francaise.com
undertakes to make accessible its websites, Intranet, Extranet and mobile applications as per Article 47 of Law no. 2005-102 dated 11 February 2005, transposing Directive (EU) 2016/2102.
To this end, implements a strategy and actions set out in its multi-year program and provides a page dedicated to accessibility.
Conformity status
An accessibility audit is scheduled.
The result of this audit will allow an assessment of the effective conformity level of the website.
This accessibility statement will be updated accordingly.
Preparation of the accessibility statement
This statement was prepared on 30/06/2025.
Feedback and contact
If you have trouble using our services, please get in touch with us.
You are disabled and have difficulty using our services, contact the accessibility contact.
To remedy the issue durably and within reason, online correction of the accessibility fault will be prioritised. If this cannot be done, the desired information will be communicated to you in an accessible format, as you wish: either in writing – document or email, or spoken during a face-to-face meeting or phone call.
Right of review
If the response provided does not satisfy you, you have the possibility to file a complaint or to contact the mediator. To file a complaint, various remedies are available to you:
- Write a message to the ombudsman (https://formulaire.defenseurdesdroits.fr/)
- Contact the ombudsman in your region (https://www.defenseurdesdroits.fr/saisir/delegues)
- Send a letter by post (free of charge, do not use a stamp) to Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07.