This Privacy Policy (Part 1) is applicable regardless of whether you are a “Visitor” to a website (which means you are simply consulting Products and Services offered online), a “User” (which means you have registered on the Website), or a Client (which means you have taken out offers for Group products or services).
We recommend that you regularly check this Policy as we often update and modify it.
1/ WHAT PERSONAL DATA IS COLLECTED?
Personal Data which you send to us directly
We are able to collect Personal Data directly from you:
- via subscription forms;
- at the time of any contact request;
- when making a request for documentation; and
- when you enter into a commercial or investment relationship with a company in the Group
For further information as to the type of Personal Data collected, please read Part 2 of this Policy.
If you do not wish to disclose your Personal Data, some of the services and/or options available on the Website and/or linked to our offer of Products and Services may be unavailable to you.
Moreover, please note that, as with the majority of online services, we automatically collect certain data and information about you and/or your computer or electronic device using "cookies" each time you visit any of our websites. This information includes:
- the IP address automatically assigned to your computer when using the Internet;
- the type of internet browser you use;
- the type of operating system and device you use to access the website;
- your Internet service provider’s domain name;
- the web page from which you come;
- the country where you live and your language;
- The pages and options that you visit and access on our website.
When you access, visit and/or use any of our Websites we can, therefore, follow your visit and collect certain data about your use of the Products and Services and your activities on the Website. To find out more about how we use cookies, please read our Cookies Policy, available at the following address: https://www.la-francaise.com/en/cookies-policy/
Personal Data we collected from third parties
We may also obtain Personal Data about you from Group partners.
For instance, we are able to collect Personal Data directly from:
- Banks or financial advisors distributing our Products and Services;
- Administrators of assets responsible for supervising tenants, etc.
2/ HOW WE USE YOUR PERSONAL DATA
We process your Personal Data on the following legal bases: your consent (request for information or documents), a contract (a subscription form or registration to benefit from Products and Services), in order to comply with relevant legislation or in pursuit of a legitimate interest. We believe that the risk related to the Personal Data that it processes on the basis of its legitimate interest is not excessive or too intrusive. We have, notably, implemented measures to protect your rights by applying appropriate retention periods and ensuring appropriate security controls.
For further information as to the purpose of processing undertaken, please read Part 2 of this Policy.
3/ HOW LONG IS MY PERSONAL DATA STORED?
We store this Personal Data only for as long as is necessary for the purpose for which we process it and in any event for the period necessary to comply with a legal or regulatory requirement.
Personal data used to send you information
Your Personal Data will be kept for as long as your subscription is live. You can bring this to an end at any time by unsubscribing, using the link in the email sending you necessary documentation. In any event, if you do not make contact for three years, your Personal Data will be erased.
Personal data used to send marketing offers
Your Personal Data will be kept for as long as you agree to receive our marketing offers. You can refuse these at any time by unsubscribing, using the link in the email sending you a commercial offer. In any event, if you do not make contact for three years, your Personal Data will be erased.
Personal Data used in connection with a commercial, contractual or investment relationship
We store this Personal Data only for as long as is necessary for the purpose for which we process them, that is throughout our contractual relationship, and in any event for the period necessary to comply with a legal or regulatory requirement.
For further information concerning the term of storage of Personal Data, please refer to the section entitled 12 “WHAT TO DO IF I HAVE ANY FURTHER QUESTIONS CONCERNING THE PRIVACY POLICY?”.
4/ HOW IS YOUR PERSONAL DATA TRANSFERRED OUTSIDE OF THE EU?
When the processing of your Personal Data involves a transfer to third countries outside the European Union/EEA, the transfer is to countries listed by the European Commission as providing sufficient protection for data and/or is covered by appropriate guarantees based on standard contract clauses published by the European Commission and/or recognised certification.
In this case, we put in place a precise and strict policy that complies with the applicable European regulations. In addition, adequate Security Measures are put in place to ensure the protection of personal data being transferred out of the European Union.
For more information about the transfer of Personal Data to third countries outside the European Union/ EEA, please refer to the section below “WHAT TO DO IF YOU HAVE FURTHER QUESTIONS ABOUT THE PRIVACY AND COOKIES POLICY”.
5/ HOW DO WE SHARE YOUR PERSONAL DATA?
The Group’s companies
We may share your Personal Data with companies in the Group. For further information on the companies in the Group, please go to https://www.la-francaise.com/en/regulatory-information.
Service Providers
As part of the conduct of our business, we may transfer your Personal Data to service providers outside the Group who act as sub-contractors. These service providers use Personal Data with a view to allowing us to provide the Products and Services, to provide access to the Website or to assist us in the framework of business management.
For instance, these service providers may be IT partners, logistical and marketing partners, our host or service providers who assist us in data management, distribution of emails, analysis of information but also property managers, asset administrators, real-estate agencies, banks, investment advisors, tax advisors, auditors, lawyers or other external professional advisors.
We disclose to our service providers only the Personal Data they need to provide their services and we work with them to ensure that your Personal Data are respected and protected.
We may also transfer your Personal Data to companies for which we deliver services but only in order to fulfil our contractual obligations to them and in compliance with relevant legislation.
We never disclose any personal Data to these companies for their own marketing or commercial needs. However, we may disclose your Personal Data to our commercial partners only in order to provide you with our Products and Services or other products and services which may be of interest to you.
Legal Obligations
We may need to disclose personal data in response to a request from a regulatory authority, such as the tax authorities or CNIL (the French data protection authority), etc., and/or a court (in response to a judgement, a court order or injunction) on request or if the law requires us to do so, or in order to protect our interests, our property and/or our security and/or those of a third party.
We may also share Personal Data with companies assisting in the fight against fraud and investigating fraud.
We may also disclose your Personal Data as part of the fight against money laundering and terrorist financing, with the implementation of monitoring of contracts and/or transactions which could lead to the drawing up of a suspicious activity report or the freezing of assets.
Others
Notwithstanding any provision to the contrary in this Privacy and Cookies Policy or with your prior permission, we will not sell, market or lend Personal Data to other companies in the normal course of business.
However, in the event of any restructuring of the Group’s companies (acquisition, merger or partial transfer of assets or other activity of this sort) your Personal Data may be disclosed to another company, but the disclosure will then be subject to the Privacy and Cookies Policy in force.
6/ ARE OUR PRODUCTS AND SERVICES INTENDED FOR CHILDREN?
Our Products and Services are not intended for use by children. By using any of the Websites of the Group, you confirm that you are over 15 years old, failing which you cannot use a Group Website without prior parental consent.
7/ HOW DO I KNOW IF MY PERSONAL DATA IS KEPT SAFE?
We have a variety of security measures to prevent the loss, misappropriation or misuse of Personal Data that you provide to us. In order to guarantee the security of the data you disclose online during transmission, we use encryption, authentication, and flow analysis and we carry out security audits on the hosting environments.
8/ HOW LINKS FROM THE WEBSITE TO SITES OTHER THAN THOSE OF THE GROUP CAN AFFECT YOU?
Each Website may include various hypertext links towards other Group Websites.
Moreover, each Website may contain hypertext links leading to other websites and applications exploited by companies who are not part of the Group. The only purpose of these links is to make browsing easier for you and to provide you with the fullest possible information. We have no control over these websites and applications. They are separate from the Group and have their own privacy policies. Consequently, the Group cannot be held liable under any circumstances, in particular in relation to the accuracy, relevance, availability or reliability of information and products and services offered on these websites, their respect for copyright, or the legality or decency of material contained on these third-party websites and applications accessible from our website. We encourage you to review the terms and conditions and privacy policies of any third-party websites and applications before using them. You should note that our Confidentiality and Cookies Policy ceases to apply when you leave our website.
Moreover, the Group is not responsible for hypertext links to its own website which may be included in third party websites, even if the Group has authorised the third-party publisher of the website to place such a link.
Finally, the Group generally prohibits anyone from placing a hyperlink to one or more pages of its website without its express prior consent.
9/ HOW CAN I REFUSE/UNSUBSCRIBE FROM EMAILS AND SMS?
If you no longer wish to receive emails from the Group informing you of events, new Products or Services, similar Products or Services, or containing other marketing communications, you only have to click on the “unsubscribe” link at the foot of every email and follow the steps set out there.
If you no longer wish to receive SMS messages, you can text “STOP” to the number shown if this option is available. Otherwise, you should contact your usual adviser.
10/ WHEN BROWSING ON A WEBSITE, HOW CAN I ACCESS, UPDATE OR DELETE THE INFORMATION IN “MY ACCOUNT” AND/OR “MY EXTRANET”?
You can log in to “Your Account” or “My Extranet” when the Website allows you to do so. After you have logged in, you can change your profile and update your Personal Data. It is your responsibility to protect your log in details (particularly your username and passwords) and, as set out in the General Terms and Conditions, you are responsible for any activity on the Website using your log in details.
11/ YOUR RIGHTS REGARDING YOUR PERSONAL DATA
Under the legal and regulatory framework applicable to the protection of Personal Data and privacy, you have a right to access, rectify, object to or erase your Personal Data or limit its processing, as well as a right to its portability, unless provided otherwise by law.
These rights are not absolute and each of these rights is subject to certain conditions in accordance with French law (in particular the French Data Protection Act No. 78-17 of 6 January 1978, as amended, but also any legislation applicable to the Group's banking and finance), the recommendations of the CNIL and the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”)
Similarly, if we have collected and processed your Personal Data with your consent, you have a right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of processing based on the consent undertaken before it was withdrawn.
You also have a right to give instructions about what should be done with your Personal Data after your death.
For the whole Group except UK:
You may write to La Française Group about this at any time, at the following address: Groupe La Française - Data Protection Officer - 128 boulevard Raspail, 75006 Paris – or by email to dponull@nullla-francaise.com.
For the UK:
You may write to La Française Group UK Finance Limited and La Française Group UK Limited at 17 St Swithin’s Lane, London EC4N 8AL, United Kingdom – or by email to dpuknull@nullla-francaise.com.
Before evaluating your request, we may ask you for additional information to identify you. If you do not provide the requested information and we are therefore unable to identify you, we may refuse to respond to your request.
Finally, you have a right to lodge a claim about the collection and use of your Personal Data to your local data protection authority:
12/ WHAT TO DO IF YOU HAVE FURTHER QUESTIONS ABOUT THE PRIVACY AND COOKIES POLICY?
If you have any questions or doubts about this privacy and Cookies Policy, you can send an email to the Data Protection Officer at dponull@nullla-francaise.com or send a letter to La Française Group - Data Protection Officer - 128 boulevard Raspail, 75006 Paris.
13/ WHAT LEGISLATION APPLIES TO THIS PRIVACY POLICY?
This Privacy Policy is governed by French law, in particular the French Data Protection Act No. 78-17 of 6 January 1978, as amended and the recommendations of the CNIL, as well as the GDPR. Please note that this policy may change in the light of regulatory developments.
